Privacy & Communications Policy
September 8, 2025
At Superior Pack Group, your trust matters to us. We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your information. This policy explains how we handle your personal data when you interact with us through our website, email, or text messaging.
When you connect with us, we may collect certain information such as your name, email address, phone number, company details, and any business information you choose to share with us, such as project requests, service inquiries, or packaging specifications. We may also collect non-personal technical information such as your browser type, IP address, and website usage analytics, which help us improve your online experience and provide you with better service.
We use the information you provide to respond to your inquiries, deliver packaging solutions tailored to your needs, send service updates or order confirmations, and improve our website, services, and customer support. Our goal is to ensure your experience with Superior Pack Group is as seamless and valuable as possible.
We do not share your personal information with third parties for marketing or promotional purposes. This includes mobile information, which will not be shared with affiliates or third parties for marketing purposes. All text messaging originator opt-in data and consent will remain confidential and will not be shared with any third parties.
By providing your mobile phone number, you consent to receive text messages related to our services. Message frequency may vary, and message and data rates may apply depending on your carrier plan. If at any point you would like assistance, you may reply HELP for support, or to stop receiving messages you may reply STOP to opt out.
We take the security of your information seriously and follow reasonable industry standards to protect your data from loss, misuse, or unauthorized access. While no system can guarantee complete security, we are committed to safeguarding your personal information at every step.
Our website may also use cookies and similar technologies to enhance your browsing experience, analyze site performance, and remember your preferences. You may adjust your browser settings to refuse cookies if you choose, though this may affect certain site features.
You have the right to manage how we communicate with you. You may opt out of email or text communications at any time by following the unsubscribe instructions provided, or by replying STOP to text messages. You may also request access to, correction of, or deletion of your personal information by contacting us directly.
Superior Pack Group may update this Privacy & Communications Policy from time to time. Any changes will be posted here with the revised date indicated at the top of the page. We encourage you to review this page periodically to stay informed about how we are protecting your information.